Booking Policy

Booking Policy and Terms of Service – Landscaping, Lawn, and Outdoor Construction Services

 

Welcome to Handyman Lawns LLC. Handyman Lawns LLC provides professional landscaping, lawn care, home repair, and outdoor construction services throughout Leander, Cedar Park, Liberty Hill, Bee Cave, Lakeway, and the greater Austin, Texas area. Our services include, but are not limited to, pergola installations, fence construction, custom decks, outdoor kitchens, landscaping design and installation, lawn care and maintenance, handyman services, and interior and exterior remodeling. All services are performed with attention to detail, quality workmanship, and professional standards.

 

By requesting, booking, scheduling, or authorizing services from Handyman Lawns LLC, whether verbally, electronically, through our website, or in writing, the customer acknowledges and agrees to be bound by the terms, conditions, and policies contained herein.

 

All pricing is project-specific. Each property and scope of work is different, and pricing reflects materials, labor, access conditions, and project complexity. Appointment times are estimates only and do not guarantee an exact arrival time. Weather, traffic, and prior job conditions may affect scheduling. Customers may contact Handyman Lawns LLC by text or phone for scheduling questions.

 

Prior to service, customers are responsible for ensuring all work areas are clear and accessible. This includes removal of furniture, tools, toys, pets, and any obstructions that may interfere with safe and efficient performance of work. Handyman Lawns LLC is not responsible for delays or additional costs caused by inaccessible work areas.

 

Payment terms are as follows. Outdoor construction projects including pergolas, decks, fences, outdoor kitchens, and similar improvements require a material deposit equal to sixty percent of the total project cost prior to commencement of work, with the remaining balance due immediately upon completion. Lawn care and maintenance services are due on the day of service or within twenty-four hours unless otherwise agreed in writing. Any unpaid balance exceeding thirty days may be subject to a ten percent late fee and further collection actions.

 

Handyman Lawns LLC reserves all rights under Texas law to pursue collection of unpaid balances, including but not limited to filing and enforcing a mechanic’s and materialman’s lien, initiating small claims or other civil litigation, or pursuing mediation or arbitration where applicable. In the event Handyman Lawns LLC initiates a lien, lawsuit, or other legal action against a customer, or if a customer initiates any claim, counterclaim, small claims action, or lawsuit against Handyman Lawns LLC arising out of or relating to services provided, the customer agrees to be fully responsible for all costs incurred by Handyman Lawns LLC. These costs include, without limitation, court costs, filing fees, mediation fees, administrative costs, lien preparation costs, and all labor time associated with enforcement or defense.

 

All legal, lien, administrative, and dispute-related work performed by Handyman Lawns LLC is billed at a minimum of eight hours, at a rate of one hundred twenty-five dollars per hour, and may increase based on time required. This rate applies to lien preparation, document drafting, court appearances, mediation participation, travel time, and case management. These fees are in addition to any unpaid service balances and do not include compensation for lost personal income or unrelated business interruptions.

 

For mechanic’s liens specifically, preparation, filing, notice delivery, and administrative handling require a minimum of eight hours of billable time. All lien-related costs are billed to the customer responsible for the unpaid balance and must be paid in full before any lien release will be issued.

 

Any work requested outside the original agreed scope constitutes a change order and must be approved in writing prior to execution. Verbal change requests are not valid. Additional charges may apply for approved change orders.

 

Project timelines may be affected by weather conditions, material availability, site conditions, or unforeseen circumstances including but not limited to underground utilities, roots, irrigation systems, drainage issues, or pest conditions. Handyman Lawns LLC is not responsible for delays or additional costs caused by circumstances beyond its control.

 

Customers are responsible for identifying and disclosing any underground utilities, irrigation lines, private wiring, or special access conditions prior to service. Handyman Lawns LLC is not liable for damage to unmarked or undisclosed utilities. Any required permits are the responsibility of the homeowner unless otherwise agreed in writing.

 

Handyman Lawns LLC reserves the right to photograph completed work for documentation, portfolio, marketing, and promotional purposes. No personal identifying information will be disclosed.

 

A limited workmanship guarantee of thirty days applies to most services. This guarantee excludes damage caused by weather, third parties, pets, misuse, neglect, or normal wear and tear. Materials are subject solely to manufacturer warranties.

 

If Handyman Lawns LLC arrives at a scheduled job site and cannot begin work due to lack of access, customer absence, or site conditions caused by the customer, a minimum service or no-show fee may be assessed.

 

Any dispute arising out of or related to services provided shall be governed by the laws of the State of Texas. Venue and jurisdiction shall lie exclusively in Williamson County, Texas. The parties agree to attempt good-faith mediation prior to pursuing litigation, unless immediate legal action is required to preserve rights or enforce payment.

 

Handyman Lawns LLC shall not be liable for delays or failure to perform caused by events beyond its reasonable control, including acts of God, severe weather, supply chain disruptions, governmental actions, pandemics, or labor shortages.

 

Handyman Lawns LLC is licensed and insured. All deposits are non-refundable. Cancellations after scheduling result in forfeiture of deposits to cover materials, labor allocation, and scheduling commitments.

 

For safety reasons, customers must keep pets and children away from active work areas during service.

 

This policy applies to and is fully incorporated into all contracts, estimates, invoices, proposals, and agreements executed by Handyman Lawns LLC. Any contract signed by a customer expressly incorporates and adopts the policies published on the Handyman Lawns LLC website. In the event of any inconsistency, the stricter provision shall control. The website policy and the signed contract policy are cumulative and binding.

 

By booking any service, the customer acknowledges that they have read, understand, and agree to all terms contained herein. This policy may be modified, updated, or changed at any time, with or without notice, and continued use of services constitutes acceptance of the current policy.