Booking Policy & Terms of Service

Landava Outdoors

Operated by Handyman Lawns LLC, a Texas limited liability company

Landava Outdoors, operated by Handyman Lawns LLC (“Company”), provides lawn maintenance, landscaping, and custom outdoor construction services throughout Williamson County, Travis County, and surrounding areas of Central Texas. Services may include lawn care, landscape installation, steel and wood structures, stair systems, decks, pergolas, outdoor kitchens, fencing, and related outdoor construction work.

By requesting, scheduling, booking, or authorizing services—whether verbally, electronically, through the Company’s website, or in writing—the customer (“Client”) acknowledges and agrees to be bound by the terms and conditions set forth in this policy.

Pricing & Scheduling

All pricing is project-specific. Each property and scope of work is unique, and pricing reflects materials, labor, access conditions, project complexity, and scheduling requirements. Appointment times are estimated windows only and are not guaranteed arrival times. Scheduling may be affected by weather, traffic, material availability, or prior job conditions.

Site Access & Preparation

Clients are responsible for ensuring all work areas are clear, accessible, and safe prior to service. This includes removing furniture, tools, toys, pets, and other obstructions. The Company is not responsible for delays, rescheduling, or additional costs resulting from inaccessible or unsafe work areas.

Payment Terms

Outdoor construction projects require a material deposit equal to sixty percent (60%) of the total project cost prior to commencement of work. The remaining balance is due immediately upon completion.

Lawn maintenance services are due on the day of service or within twenty-four (24) hours unless otherwise agreed in writing.

Balances unpaid beyond thirty (30) days may be subject to a ten percent (10%) late fee and further collection action.

All deposits are non-refundable once materials are ordered or scheduling commitments are made.

Collections, Liens & Legal Costs

The Company reserves all rights under Texas law to pursue collection of unpaid balances, including filing and enforcing mechanic’s and materialman’s liens, initiating mediation, arbitration, small-claims actions, or civil litigation.

If the Company initiates any lien, legal action, or dispute resolution process, or if the Client initiates any claim, counterclaim, or lawsuit arising from services provided, the Client agrees to be responsible for all costs incurred by the Company, including but not limited to:

Court and filing fees
Mediation or arbitration fees
Lien preparation and administrative costs
Document drafting
Travel and case management
Labor time associated with enforcement or defense

All legal and administrative work is billed at a minimum of eight (8) hours at $125 per hour, and may increase based on time required. These charges are in addition to any unpaid service balances.

Lien preparation, notice delivery, filing, and release require a minimum of eight (8) billable hours and must be paid in full prior to lien release.

Change Orders

Any work requested outside the original agreed scope constitutes a change order and must be approved in writing prior to execution. Verbal change requests are not valid and will not be performed without written authorization.

Delays & Site Conditions

Project timelines may be affected by weather, material availability, site conditions, or unforeseen circumstances including underground utilities, irrigation systems, roots, drainage issues, or soil conditions. The Company is not responsible for delays or additional costs caused by conditions beyond its control.

Clients are responsible for identifying and disclosing any underground utilities, private wiring, irrigation lines, or special site conditions prior to service. The Company is not liable for damage to unmarked or undisclosed utilities.

Permits are the responsibility of the Client unless otherwise agreed in writing.

Photography & Marketing

The Company reserves the right to photograph completed work for documentation, portfolio, marketing, and promotional purposes. No personal identifying information will be disclosed.

Workmanship

A limited workmanship guarantee of thirty (30) days applies to most services. This guarantee excludes damage caused by weather, third parties, pets, misuse, neglect, or normal wear and tear. All materials are subject solely to manufacturer warranties.

No-Show & Cancellation

If the Company arrives at a scheduled site and cannot begin work due to Client absence, lack of access, or site conditions caused by the Client, a service or no-show fee may be assessed.

Cancellations after scheduling may result in forfeiture of deposits to cover materials, labor allocation, and scheduling commitments.

Governing Law

This policy is governed by the laws of the State of Texas. Venue and jurisdiction shall lie exclusively in Williamson County, Texas. The parties agree to attempt good-faith mediation prior to litigation unless immediate legal action is required to preserve rights or enforce payment.

Force Majeure

The Company shall not be liable for delays or failure to perform caused by events beyond its reasonable control, including acts of God, severe weather, supply-chain disruptions, governmental actions, pandemics, or labor shortages.

Incorporation & Modifications

This policy is incorporated into and governs all contracts, estimates, proposals, invoices, and agreements issued by the Company. Any contract signed by a Client expressly adopts and incorporates this policy. In the event of inconsistency, the stricter provision shall control.

This policy may be modified at any time without notice. Continued use of services constitutes acceptance of the current policy.